Privacy Policy

Last Updated: March 14, 2025

1. INTRODUCTION

Property Solutions, Co. dba Home Solved Fast (“we,” “our,” or “us”), located at 727 Harbor Blvd Unit A, Destin, Florida 32541, values your privacy and is committed to safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website at https://homesolvedfast.com/ or communicate with us through various channels. By accessing or using our website, you agree to this Privacy Policy. If you do not agree with these terms, please do not use our website.

2. INFORMATION WE COLLECT

1. Personal Information: You may voluntarily provide personal information when you fill out forms on our website, communicate via Facebook Messenger, SMS, or our website chat widget, contact us by phone or email, or respond to our advertisements on Meta (Facebook) or Google. This may include your full name, email address, phone number, property address and details, financial information related to your property, and any other information you provide.
2. Automatically Collected Information: When you visit our website, we and our third-party service providers automatically collect data such as your IP address, browser type and version, operating system, date and time of your visit, pages viewed, links clicked, referring website, and device information.
3. Cookies and Tracking Technologies: We employ cookies, pixel tags, web beacons, and similar technologies (including tools from Google Analytics, Meta Pixel, GoHighLevel, and SpeedToLead AI systems) to analyze website traffic, customize content, measure advertising effectiveness, and remember your preferences. For details on managing cookies, please see our Cookie Policy or adjust your browser settings.
   Opting Out of Meta Pixel and Similar Tracking: You can typically disable cookies or tracking through your browser settings or via Meta (Facebook) Ad Preferences. For more information on how to manage or opt out of targeted ads, visit www.aboutads.info/choices or your Facebook account’s ad settings.

3. HOW WE USE YOUR INFORMATION

We process your information for purposes including:

• Providing, maintaining, and improving our services;
• Processing and responding to your inquiries;
• Communicating about property needs and sending important updates;
• Personalizing your experience;
• Analyzing usage patterns;
• Developing new products and services;
• Preventing fraud; and
• Complying with legal obligations.

For users subject to the European Union’s GDPR, our legal basis for processing includes your consent, contractual necessity, and/or our legitimate business interests.

4. DISCLOSURE OF YOUR INFORMATION

• Service Providers: We may disclose your data to third-party vendors, contractors, or agents (e.g., GoHighLevel CRM, SpeedToLead AI, Meta advertising, and Google analytics) who are contractually required to safeguard your information and use it only for specified purposes.
• Business Transfers: In the event of a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. In such cases, we ensure that the transferee agrees to protect your data in a manner consistent with this Privacy Policy.
• Legal Requirements: We may disclose your information when required by law or in response to valid requests from public authorities (e.g., courts or government agencies).
• No Sale of Personal Information: We do not sell or rent your personal information to third parties for their own marketing purposes. If we ever need to engage in any data-sharing arrangement that may be considered a “sale” or “share” under applicable privacy laws, we will provide you with prior notice and an opportunity to opt out.

5. YOUR CHOICES AND RIGHTS

1. Managing Cookies and Tracking: Most browsers accept cookies by default. You can manage or disable cookies via your browser settings, though this may affect website functionality. You may also use tools like www.aboutads.info/choices to opt out of targeted advertising from participating companies.
2. Marketing Communications: You may opt out of promotional communications by following unsubscribe instructions in our messages or contacting us directly. If you no longer wish to receive emails or newsletters, click the “unsubscribe” link in any marketing email, or email us at [email protected].
3. SMS/Text Messaging Opt-Out: If you provide your phone number for SMS communications (for example, requesting a cash offer via Facebook Messenger or website form), we may send you text messages about our services. You can opt out at any time by replying STOP to any text message you receive from us, or by contacting us directly at [email protected] or 850-797-5675.
4. Data Subject Rights: Depending on your location, you may have rights such as accessing, correcting, deleting, restricting, or objecting to the processing of your personal data, as well as data portability and withdrawal of consent. For additional details, or to exercise these rights, please contact us at [email protected] or 850-797-5675.

6. DATA SECURITY AND RETENTION

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Although no method is 100% secure, we strive to maintain a high level of data security.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law, and then we securely delete or anonymize it. We periodically review the data we hold and erase or anonymize information that is no longer needed for the purposes described in this Privacy Policy.

7. INTERNATIONAL DATA TRANSFERS

If we transfer your information outside your home country, we ensure that adequate safeguards—such as standard contractual clauses—are in place to protect your data in accordance with applicable privacy laws.

8. THIRD-PARTY WEBSITES

Our website may include links to third-party sites. We are not responsible for the privacy practices of these websites, and we encourage you to review their respective privacy policies.

9. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. When we make changes, we will post the new version on this page and update the “Last Updated” date. Continued use of our website or services after the posting of an updated version constitutes acceptance of the updated terms.

10. CHILDREN’S PRIVACY

Our website is not intended for children under 18. We do not knowingly collect information from minors. If you believe that a child’s data has been inadvertently collected, please contact us immediately so that we can take appropriate action.

11. CALIFORNIA PRIVACY RIGHTS & INTERNATIONAL USER RIGHTS

California Residents (CCPA/CPRA):
California residents have the right to:

• Know what personal information we collect about you, including the categories of information, the categories of sources, and the purposes for which we use it;
• Request correction of inaccurate personal information;
• Request deletion of your personal information (subject to certain exceptions);
• Opt out of the sale or sharing of personal information (if applicable); and
• Not be discriminated against for exercising these rights.

We do not sell or share personal information as defined under California law. If you would like to exercise any of the above rights, please contact us at [email protected] or 850-797-5675.

International Users (GDPR and Other Regions):
If you are located in the European Union or another jurisdiction that grants you privacy rights, you may have the right to request access to your personal data, to correct or erase it, to restrict or object to its processing, and to data portability. You may also withdraw any consent you have provided at any time without affecting the lawfulness of processing based on consent before its withdrawal.

12. CONTACT US

For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Property Solutions, Co.
Attn: Jeremy
727 Harbor Blvd Unit A, Destin, Florida 32541
Phone: 850-797-5675
Email: [email protected]